Frequently Asked Questions
Everything you need to know about our wool essentials.
How should I wash my wool garments?
To maintain the longevity of your wool clothing, we recommend hand washing in cool water with a wool-safe detergent. Lay flat to dry and avoid using a tumble dryer.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply contact our support team to initiate a return or exchange.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Is your wool ethically sourced?
Absolutely. We only partner with suppliers who adhere to strict animal welfare standards and sustainable farming practices to ensure our wool is high-quality and ethical.
How do I find the right size?
Please refer to our comprehensive Size Guide available on each product page. We provide detailed measurements to help you find the perfect fit.
Can I change my order after it has been placed?
We process orders quickly, but if you contact us within one hour of placement, we will do our best to accommodate any changes to your shipping address or items.